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   We usually face some specific issues in MAG boxes. The 2 prevalent error messages we meet are: STB blocked or Black Screen Page Loading Error Loading bar stuck In this article, we are going to solve these problems. How to set up a MAG box? STB blocked (Black Screen) STB blocked  on MAG happens for various types of reasons. we are going to make a list and explain all of the possible reasons. Note: Recently in some MAG boxes we have only a  Black Screen  instead of STB blocked error message. MAC address didn’t add to the subscription or Removed For MAG boxes it’s necessary to add the box MAC to the IPTV subscription. What is the MAC address in MAG devices? Privileged IPTV providers give you a dashboard to can edit your IPTV subscription, in the dashboard you can add the MAC or check if it’s still on a subscription or not. And if there is not any dashboard, need to contact the IPTV provider about this case. Adding a wrong MAC address If you someho...

   Sometimes the best way to fix an issue is to update the  MAG  box to the latest version of the released  firmware . The below instructions will guide you through how to update your MAG box firmware. How to update the Firmware of the MAG box Disconnect the MAG box from the internet. Reset the  MAG  box. Wait until you can see the “ Page Loading Error ”  on the screen. Plug in the Internet cable into the box. By selecting the Embedded Portal, the box will be updated with the latest version. If the automatic update does not start, press the  SET  button on the remote, select “ software update ”, press  OK,  and then press the  F1 button . Some of the MAG devices lose the portal settings after updating the device to the latest version of system software and this will not allow the clients to add any portal addresses to the device. In this method, we will teach you how to downgrade the system software to the latest version v...

   MAC, an acronym of  Media Access Control address , is a unique feature which identifies the device manufacturers’ registered number and will be usable when the device has to be utilized in network environments. Each MAG device is specified with a particular MAC address that should be registered in the servers of the IPTV provider. Privileged IPTV providers  give you a  dashboard  to can edit your IPTV subscription, in the dashboard you can  Add  the  MAC . And if there is not any dashboard, need to contact the  IPTV provider  about this case. If the users want to change their MAG device, use another  MAG  device, the new MAC address has to be replaced by the old one in the servers. How to set up IPTV on MAG? Where to find the MAC address In order to find the MAC address of your MAG box, simply  turn the box around  and you can find the MAC address on the backside of your device. T...

   In this tutorial, we will demonstrate the process of enabling IPTV channels on your MAG 4XX and 5XX devices (such as MAG410, MAG420, MAG425, MAG500, MAG520, MAG524, etc.). It’s important to note that MAG 4XX and 5XX devices are not supported by IPTV providers with the portal system. However, we will provide an alternative solution to bring IPTV to your MAG box. How to use M3U url to setup IPTV MAG Step 1 : Download the M3U url which provided by the IPTV provider. Step 2 : Copy/paste this static M3U file to a USB storage. Step 3 : Insert the USB storage to your MAG. Step 4 : Once mag box shows the login screen click on embedded portal. Step 5 : Click on Home Media. Step 6 : Scroll down and click on your USB. Step 7 : Find and click on the M3U file in the USB storage. Step 8 : Click “Open”. Step 9 : A window will appear saying *Open playlist* , Now use F3 (yellow button on remote). Step 10 : The m3u file is added to the IPTV s...

   Sometimes you may require changing your portal address to another  IPTV  provider and the steps below will guide you through the entire process of changing your portal address on your  MAG  box. How to Change the Portal Address Turn off the box and remove its power line, then unplug the cable between the box and the router. Turn on the box without the cable to the modem. Wait until you see the “Loading Portal” on the screen. On the remote control press the “ SET ” button. Go to the Settings and press “ OK “. Press the “ SET ” button on the remote control again. Go down to Servers and press “ OK “. Go to the  Portal 1 URL  and delete ALL the text (to delete use the back button on the remote). Press the “ KB ” button on the top right of the remote. It is like a keyboard picture. Enter the new portal address. Press the “KB” button on the remote so the keyboard goes  OFF  the screen, go down the bottom of the screen and select “ OK “. Plu...

   How to setup IPTV on a MAG device Step 1 : When the box is being loaded the main portal screen appears. After that click on “ settings ”, press remote button “ SETUP/SET ”. Step 2 : Then press on “ System settings ” and click on “ Servers ”.  Step 3 : Select “ Portals ”. Step 4 : In the “ Portal 1 name ” line enter the following ”  IPTV  “. In the “ Portal 1 URL ” enter the portal address provided by your IPTV distributor. First, you must provide your device  Mac address  which can be found on the back side of your box to your IPTV distributor. Step 5 : When all the operations listed above is done, then press “ OK ”. When the settings are being saved click “ EXIT ” on the remote control and press option “ General ”. In the “NTP server,” line enter the following address “pool.ntp.org or us.pool.ntp.org“ for North America. Press “ OK ” to save the changes you made. When all the steps listed above are done press” EXIT ” 2 ...